Privacy Policy

1. Data controller

The controller of your personal data is Aukštaitija Locals, Paupio g. 32, Šakališkės kaimas, Kaltanėnai, Lietuva, email info@aukstaitijalocals.lt, phone +370 625 71100.

For any privacy matters, contact us using the details above.

2. What data we collect

When you submit an enquiry through the booking form, we collect:

• your name;
• your phone number;
• your email address (if provided – optional);
• preferred date, number of people and the chosen service;
• your message (if any).

3. Purposes and legal basis

We process your data to respond to your enquiry, arrange the service and contact you. The legal basis is your consent and steps taken at your request to enter into a contract (Art. 6(1)(a) and (b) GDPR).

If you consent to analytics or marketing cookies, the related data is processed on the basis of your consent (Art. 6(1)(a) GDPR).

4. Cookies

The site uses necessary cookies and, with your consent, analytics (e.g. Google) and marketing (e.g. Meta) cookies. See our Cookie Policy for details. You can change your choice anytime via “Cookie settings”.

5. Retention

We keep enquiry data no longer than necessary for the stated purposes – up to 24 months, unless a longer period is required by law. After that, data is securely deleted.

6. Recipients and processors

We do not share your data with third parties for marketing. Trusted service providers (website/server hosting, email providers) may process data on our behalf under data-processing agreements. With your consent, analytics and advertising providers (e.g. Google, Meta) may process data.

7. Your rights

Under the GDPR you have the right to:

• access your data;
• request rectification or erasure;
• restrict or object to processing;
• data portability;
• withdraw consent at any time;
• lodge a complaint with the State Data Protection Inspectorate (VDAI, vdai.lrv.lt).

8. Security

We apply technical and organisational measures to protect your data against loss, unauthorised access or disclosure. Access to enquiries is granted only to authorised persons.

9. Changes

We may update this policy. Last updated: 2026-06-18. The current version is always published on this page.